01
The alert is received.
The incoming alert and its details are processed and assigned to the organisation or the intended response resources.
ALERTING AND INCIDENT INFORMATION
When it matters,
your team stays
informed.
Handy-Alarm connects your existing alerting system with the people it needs to reach. Incident information, suitable notification channels and availability responses come together in one platform.
Connect existing alert sources · Keep the right members informed
Your alert comes through.Fax, email or an existing connection
09:41••• ▰
Handy-AlarmExerciseNEW INCIDENT INFORMATION
Fire alarm system
Training site · Example Road
- Incident type
- Fire alarm · Exercise
- Organisation
- Example organisation
- Group
- Duty team
YOUR RESPONSE
Open incident locationGoogle Maps or Apple Maps
See the responses.Who can attend? Who is unavailable?
Illustrative training view with no real alerting
WHAT IS HANDY-ALARM?
Your existing alerting system.
Another way to reach your team.
Handy-Alarm lets your organisation use existing smartphones and other notification channels. The platform receives alerts, assigns them to the appropriate context and shares the relevant information with the intended members.
It starts with your equipment: an incident fax, an email or a five-tone/POCSAG connection, for example. These inputs become incident information for the appropriate responders. Your organisation decides who should receive which information for each event.
Members view the information, open directions when needed and send a response. Administrators manage recipients and groups. Alerting, preparation and responses become parts of the same workflow.
01
Your alert source
Fax, email, five-tone,
POCSAG or API
INCIDENT ALERT / EXERCISEIncident typeFire alarmIncident locationExample RoadOrganisationExample organisation
02
Handy-Alarm
Assign alerts.
Share the right information.
03
Your members
On the right channel.
With details and responses.
FOR YOUR ORGANISATIONFire servicesTHWWasserwacht / DLRGEmergency medical services
Handy-Alarm supplements your alerting channels. Mandatory alerting infrastructure and your organisation’s requirements remain authoritative.
HOW IT WORKS IN EVERYDAY USE
The right information.
For the right task.
A technical assistance callout may require different recipients and information from a larger incident. Configure distribution around your organisation’s responsibilities.
02
The right responders are informed.
Members and groups receive the information intended for them through their configured channels. Recipients and content are configurable.
03
The team can prepare.
Incident type, location and further details are available. Directions and individual responses contribute to the shared overview.
NOTIFICATIONS THAT FIT YOUR MEMBERS
Different channels.
One shared picture.
Devices and connectivity vary. Match channels, recipients and content to your members and your organisation.
App & push
The free app for iOS and Android brings incident information and responses to the smartphone.
SMS
SMS complements the app according to the configured notification channels and the device in use.
Incident information can also be sent to the intended recipients by email.
Voice call
A call can be configured individually as another notification channel.
You decide which member receives which information for each event. Any variable SMS and call charges are discussed in advance.
FOR YOUR MEMBERS
Set off with the information
you need.
The app brings together the incident details intended for each member. Incident type, location and further information appear together, rather than arriving only as an isolated notification.
Incident information at hand
View the relevant information on a smartphone or tablet. Other channels complement access depending on the device.
Open the incident location
Open directions from the incident information in Google Maps or Apple Maps. Navigation takes place in the selected maps app.
Send an availability response
Indicate whether you can attend the incident. Your response contributes to the organisation’s shared overview.
09:41••• ▰
Handy-AlarmExerciseNEW INCIDENT INFORMATION
Fire alarm system
Training site · Example Road
- Incident type
- Fire alarm · Exercise
- Organisation
- Example organisation
- Group
- Duty team
YOUR RESPONSE
Open incident locationGoogle Maps or Apple Maps
Information.
Directions.
Responses.
Directions.
Responses.
Fictional exercise · no transmission
FOR THE PEOPLE WHO COORDINATE
Members, groups and rules.
Managed in one place.
Your organisation keeps its members and settings up to date. This supports a clear view of recipients, responsibilities and information channels.
Manage organisationExample
EXAMPLE ORGANISATION
Organise your team to fit.
Group / responsibilityInformation channelsAdministration
Duty teamApp · SMS
Specialist taskApp · call
Leadership / coordinationApp · email
Another organisationIts own settings
Illustrative administration view with no real member data
Maintain members and groups
Add members, update their details and group them by responsibility. Groups can also be used to send messages to your own members.
Configure targeted distribution
Configure recipients and the information they receive by event and responsibility. Specialist teams and larger groups can be addressed differently.
Manage several organisations
Central administration can bring several organisations together, for example for a municipality or district. Responsibilities and correct assignment remain important.
YOUR EXISTING EQUIPMENT IS THE STARTING POINT
A suitable connection
to your alerting channels.
We establish how your alerts arrive and how their information should be processed and assigned.
ILLUSTRATIVE INCIDENT ALERTA familiar format.
A familiar format.
Clear information.
INCIDENT TYPEFire alarm system
SITETraining site
LOCATIONExample Road
UNITExample organisation
PROCESS AS STRUCTURED INFORMATION
Event & incident type
Location & incident details
Organisation & recipients
Account for changing field layouts and content during setup.
Understand alerts even when the format changes.
Field layouts and the content of faxes and other alerts can vary. Processing accounts for these differences and separates extraction of the information from assignment to the incident.
Repeated inputs and a new alert are different cases.
An alert can arrive through several channels. Its assignment also needs to account for new events and additional callouts. These workflows are checked during setup and trial runs.
OPTIONAL INCIDENT DISPLAY
One shared screen.
For an overview at your station.
The incident display adds a shared screen to the personal information on mobile phones. Incident details can also be visible at your organisation’s premises.
- Incident information on a shared screen
- A complement to the app and personal notification channels
- Agree setup and intended use together
The display is an optional extension. We discuss requirements and costs to fit your organisation.
Discuss an incident displayHANDY-ALARM / INCIDENT DISPLAYEXERCISEINCIDENT INFORMATION
Fire alarm system
Training site · Example Road
An overview of the incident location
Illustrative display view · no real alerting
FROM THE FIRST CONVERSATION TO A TRIAL RUN
Set it up together.
Manage it yourself day to day.
A useful start takes your source, groups and members’ devices into account. Guided support is therefore part of getting started.
SET UP YOUR ORGANISATION
01
Alert source & assignmentYour existing equipment
02
Members & groupsOrganised by responsibility
03
Trial run & guidanceCheck reception together
Understand the starting point
Review your existing alert source, organisations, response resources, groups and information needs together.
Agree access and channels
Set up recipients and channels. Establish which information is intended for each responsibility.
Carry out a trial run
Look beyond handover to a delivery channel and check observed reception on the intended devices together.
Guide your administrators
Enable administrators to maintain members, groups and rules themselves. Discuss outstanding questions and requested extensions as needed afterwards.
BEHIND HANDY-ALARM
Understand the technology.
Support the organisation.
Handy-Alarm connects software with the real alerting channels used by rescue organisations. It focuses on existing equipment, members’ responsibilities and a clear workflow from incoming alert to response.
The service is provided under Funk- & Meldetechnik Reittinger. You can contact us personally with questions about getting started, existing use or individual requirements.
Funk- & Meldetechnik ReittingerHafnerstraße 4 · 93413 Chaminfo@handy-alarm.com · 09971 / 7680130
TRANSPARENT FROM THE FIRST CONVERSATION
A clear base price.
A clearly explained scope.
See what is included and which channels or extensions are discussed separately, all in one place.
HANDY-ALARM BASE OFFERHandy-Alarm for your organisation.
€19.99
per monthincluding VAT
No setup fee
Request a free trialTogether we review your starting point and arrange a suitable trial.
Included in the base offer
- Unlimited members, incidents, resources and PCs
- Free app and app notifications for members
- Incident information with access to directions
- Responses showing who can attend
- Manage members, groups and information distribution
- Create groups and send messages to members
- Free updates to existing features
Add what your organisation needs
SMS & voice calls
Individually configurable channels. We discuss any variable delivery charges in advance.
Incident display & tailored extensions
Available separately. Setup, scope and costs are agreed individually.
All Handy-Alarm prices shown include statutory VAT. We discuss the free trial, your channels and additional requirements with you.
GOOD TO KNOW
Your questions.
Our answers.
The key points for getting started. We are happy to discuss further questions personally.
Ask a questionWhich organisations is Handy-Alarm designed for?+
For fire services, THW, Wasserwacht, water rescue services including DLRG, and emergency medical services. We discuss how your existing alerting system and responsibilities fit the product.
Do we need to change our existing alerting system?+
Handy-Alarm connects to existing alert sources and decoding systems. The right connection depends on your equipment. It is a supplementary information and alerting channel and does not automatically replace mandatory alerting infrastructure.
Can each member have their own notification channels?+
The intended channels can be configured individually. The product offers app push, SMS, email and voice calls as options. Recipients, content, devices and any variable charges are considered during setup.
Can different groups receive different information?+
Yes. Members and groups can be organised by responsibility. Your organisation decides who should receive which information for each event. Group messages support communication with your members.
Can several organisations be managed centrally?+
Administration supports several organisations, for example within a municipality or district. Information assignment and the respective responsibilities are taken into account.
Is the incident display included in the monthly base price?+
The incident display is available separately. It adds a shared screen to the personal information on mobile phones. Requirements and costs are discussed individually.
What should we consider about privacy and reachability?+
Access to incident information and its distribution follow the intended members and responsibilities. We discuss specific privacy, hosting and operational questions, as well as reachability through devices and channels, for your setup. Delivery is not guaranteed independently of network, device or provider.
How can we try Handy-Alarm?+
You can request a free trial. Tell us about your organisation and existing alert source. Together we agree recipients, channels and a trial run. The monthly base fee is €19.99 including VAT, with no setup fee.
LET’S GET TO KNOW YOUR ORGANISATION
Let’s look together
at what you need.
Would you like to try Handy-Alarm free or discuss your alerting channels? We will work with you to establish the right setup.
Already using Handy-Alarm?
For help with your personal setup, first contact your organisation’s administrator. Existing support channels are available for technical questions.
Contact & supportGO STRAIGHT TO THE RIGHT PLACE
For members and administrators.
Use the app
Use incident information and responses on your smartphone. Your organisation can help with your personal setup.
Technical help
Your organisation’s administrator can help with groups and personal assignments. We handle technical questions through the existing support channels.
info@handy-alarm.comTake the information with you
The current information leaflet summarises Handy-Alarm for your organisation. We can discuss further questions about connections and getting started personally.